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Database Manager

Coachella, CA, United States

Posted on
Oct 26, 2020

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DescriptionThe Database Manager directs and coordinates development and maintenance of database marketing information systems. Maintains integrity of the database to include, but not limited to, customer account maintenance, file maintenance pertaining to database selection criteria and duplicate account maintenance.Responsible for ensuring the efficient operation of computerized programs for direct mail campaigns. Responsible to maintain data warehouse and be able to produce analytical reports utilizing a variety of reporting tools. Must be able to create and validate queries written against the various databases and produce reports that can be utilized by the operating departments. Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.nProvide outstanding customer service to guests and all other employees by exceeding our mission statement: “We are here for the guest. Period”nUnderstand analytical reporting, working knowledge of Showcase Report Writer and some query language on the AS/400 required.nAnalyze pertinent information and present findings with a recommendation for improvement.nRecord and analyze data to evaluate the effectiveness of marketing programs.nAbility to create ad-hoc reporting for the operating departments utilizing various reporting software packages.nAbility to analyze data and to produce clean files.nAbility to assist in report writing/modification.nMaintain confidentiality of information.nConsult with senior management to develop and manage computer networking systems for marketing information to determine the scope and priorities of projects.nDesigns, implements and monitors customer/player development programs.nMaintain player tracking systems and data retrieval process to analyze data for direct mail programs.nInput and analyze player complimentary criteria for tracking system.nRecommend and develop plans for program development, software purchases, budget and staffing.nManage the development, implementation and operation of marketing information into functional systems for the organization.nOversee the daily reporting of sensitive documents for audit purposes to accounting.nCreate Pre and Post Formas when required.nMust be available 24 hours a day, seven (7) days a week.nPrepare written reports of all audits.  Written reports are to be sent to the following:  Tribal Chairman, Tribal Chief Financial Officer, Executive Director of Gaming Commission, General Manager, and the Casino Chief Financial Officer.nEnsure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).nPresent a positive image of the Casino to its guests and vendors and to assist them as required.nMust follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.nPerforms any other duties that may be assigned from time to time.nSupervisory ResponsibilitiesCarries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.RequirementsEducation and Experience (Muse Be Documented)nHigh school diploma/G.E.D. requirednBachelor's degree (B. A.) from four-year college or university preferrednMinimum five (5) years experience preferrednCertification, Licenses and Additional RequirementsnMust pass periodic random drug screensnMust be able to pass background suitability investigationnMust obtain a Tribal Gaming LicensenMust provide proof of eligibility to work in the United States within 72 hours of employmentnPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.nThe Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.nThe Casino is a gaming facility.nThe Casino is not a smoke-free environment.nAdditional InformationAll applicants must be able to demonstrate their US work authorization during the employment verification process. Source: Hospitality Online,

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